If you're looking to remove old negative items from your credit report, a Goodwill Letter is what you may need. Using goodwill letters, you can request your creditor or collection agency to remove negative listings purely out of goodwill. For instance, if you've made late payments due to hardship but have been a good customer and finally paid off the account, a Goodwill Letter can be effective in removing such negatives from your report. Just check out a sample Goodwill Letter as given below.